Job Position: Head of Consulting and Professional Services

Division: Workforce Skills

Location: US

Pearson

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the worlds leading learning company.

Responsibilities of the WFS Professional Services teams:

• Design Professional Services offerings
• Deliver Professional Services to clients
• Design Consulting Services offerings
• Generate pipeline for Consulting Services
• Deliver Consulting Services to clients
• On-sell products to client

Key Responsibilities

• Standardise and align Professional Services across the WFS portfolio
• Manage Professional Services teams globally ensuring offer is consistent, repeatable and of a high quality
• Develop the WFS Consulting Services market offer starting with repeatable, packaged solutions connected to existing data sets and expanding into higher value workforce planning and talent management solutions
• Design go-to-market approach including proposals / bid management approach, aligning with existing sales teams
• Generate a strong, sustainable pipeline of consulting opportunities
• Generate on-sell opportunities and build a pipeline for WFS (& Pearson) products and services
• Develop new business opportunities and manage client relationships
• Establish WFS Consulting Services teams in US and UK initially and expand geographically over time
• Identify market gaps and provide professional solutions for clients building new propositions as required
• Manage WFS Professional & Consulting Services team to achieve annual revenue and sales targets
• Maximise client satisfaction for services provided
• Determine effective solutions for current issues and presenting business proposals to clients
• Oversee implementation of solutions ensuring that a company has the necessary resources and support to successfully conclude projects
• Allocate resources appropriately to projects, balancing skills with client needs
• Revenue size this role will be managing will be $5-$10m initially with future growth.

Skills & knowledge

• Strong commercial acumen and an in-depth understanding of business operations and processes
• Proven solution sales, business development and client handling experience, along with balancing sales with implementation feasibility
• Knowledge of commercial buying processes and competitive tender and pitching experience
• Deep knowledge and experience of strategic workforce management and talent management markets and solutions
• Relevant, existing client relationships
• Strong problem-solving and strategic planning abilities to come up with effective solutions
• The ability to form strong and trusting relationships with clients
• Strong leadership skills to ensure that all the staff are invested in change and have the same vision
• The ability to cope with change and adapt to different work environments
• Providing strategic advice to senior management on business operations and goals
• Developing and executing long-term plans for a companys growth and development
• Consulting with clients to develop strategies for managing talent more effectively
• Strong analytical skills
• Team building, coaching and motivational skills

Job: GENERAL BUSINESS OPERATIONS

Organization: Workforce Skills

Schedule: FULL\_TIME

Req ID: 7640

Company Name: Pearson
Website: https://rr.jobsyn.org/C9B1B0AD272D4...
Company Description:

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